Where do I meet the van?
Typically, the van will be located on your property if you are at home, in your driveway or on the street in front of your home. If parking is not available within the immediate vicinity of your home or location, upon arrival, Dr. Madhère will send you an email or a sms message with the exact location of the van.
If there are specific stipulations regarding parking, please make this known to the telephone receptionist at the time of the booking. You may also email details to seeme@jetsetbeautyrx.com.
Is an initial consultation required for new clients/patients?
Yes. For all new patients, an initial evaluation is necessary in order to help to determine the best options for the patient.
An initial consultation may be performed ideally in advance, either in-office or virtually. All appointments may be booked online by visiting JetSetBeautyRx.com and click “Reserve” at the top menu.
Initial consultations may also be performed through Jet Set Beauty Rx. However, Dr. Madhère may or may not perform a procedure within the same session, as appropriate to each individual case.
Please note that there is a separate fee for the initial consultation which will not be waived even if the consultation is performed on the same day as the service.
Are there forms to complete in advance?
When booking an appointment or requesting an appointment reservation online, there are basic fields of information to complete through the online patient registration. There are also additional forms to complete once your reservation is confirmed. These additional forms may be completed after the corresponding links are emailed to you upon receipt and review of your appointment request.
These additional forms are not able to be filled out online. They must be printed then filled out by hand. Once completed, these forms must be emailed to seeme@jetsetbeautyrx.com or faxed to 212.994.8083.
What forms of payment are accepted?
At this time, only credit cards as Mastercard, Visa, and American Express are accepted as payment.
What are the hours of operation?
Reservations may be requested anytime. However, as Dr. Madhère maintains an active office practice and surgical schedule, most appointments for Jet Set Beauty Rx are fulfilled on Thursdays and Fridays. Special requests may be made for service on a Saturday.
Is the van disinfected?
The van is sterilized using infrared and UV lamps before the van is used as well as at the end of the business day. In addition, all surfaces are cleaned and disinfected after each patient use.
Is there a cancellation fee or policy?
Credit card information will be taken at the time of booking an appointment.
A $250 deposit will be required at the time of scheduling your appointment and will be charged either 24 hours prior to or on the date of your service. In the event of cancellation of your appointment, your deposit will only be refunded as per the cancellation and financial policies.
Please note that your deposit may not be refunded at all, if your cancellation falls outside of the parameters defined in the cancellation and financial policies. The cancellation fee in such case is $500 USD.
If you have not been charged a deposit upon scheduling, the total fee will be charged upon your visit, and will be in addition to fees incurred for procedures performed.
Your appointments and well-being are very important to us. We understand that, sometimes, unexpected delays may occur, resulting in schedule adjustments. If you need to cancel your appointment, we respectfully request at least 24 hours’ notice.
As a courtesy to our patients, please provide a minimum of 24 hours’ notice should you need to cancel or reschedule an appointment. The policy is such that any cancellation or reschedule made less than 24 hours will result in a cancellation fee. The amount of the fee will be $500 USD.
Moreover, if you are more than 20 minutes late for your service, your appointment may or may not be accommodated. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.
A credit card is required to hold your appointment. Any deposits made will be refunded in the event of cancellation, only if that cancellation is made in a timely manner, at least 24 hours prior to your appointment. Cancellation fees will be charged to your card on file. In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services or refunded altogether, at the discretion of Dr. Madhère.
